Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Frequently Asked Questions
Custom and personalised orders
🔍 Please Read Before Purchasing:
We take great pride in crafting and presenting each rug with care, accuracy, and high-resolution visuals so you know exactly what to expect. To ensure a smooth shopping experience for everyone:
✔ Please review item photos, descriptions, and dimensions carefully before placing your order.
✔ Custom-made rugs are final sale due to their personalized nature.
✔ Colors may vary slightly due to screen settings — feel free to message us with any concerns before ordering.
✔ We’re always happy to help with sizing, styling, or custom color guidance prior to purchase.
🛍 Your order confirms agreement with our shop policies. Let’s make sure your rug is the perfect fit!